Shipping Policy
HAREM SHIPPING & DELIVERY POLICY
1. Order Processing & Production
All HAREM products are made-to-order.
Once an order is received, production will begin on the next business day.
Production time:
- Approximately 7 business days
- Weekends are excluded (China Standard Time)
After production is completed, the product will be transferred to our international logistics center in Shenzhen for global shipping.
2. Shipping Methods
HAREM works with multiple international logistics partners, including:
- FedEx
- DHL
- USPS
- Other certified international carriers depending on destination
All shipments are handled through trusted global logistics networks.
3. Tracking Information
Once the product arrives at the Shenzhen international shipping center, a tracking number will be generated and uploaded.
Customers will receive an email with tracking details once the shipment is processed.
Tracking updates may not appear immediately and can take time depending on carrier scanning systems.
Please note:
Tracking updates are typically updated after the package reaches the destination country and completes customs clearance.
4. Shipping Options
HAREM offers two shipping methods after production is completed:
Standard Shipping (Free)
- Sea freight shipping
- Delivery time: 20–30 days after production completion
- Fully free shipping service
This is the default shipping method for most orders.
Air Shipping (Paid Option)
- Faster international air freight
- Delivery time: 15–20 days after production completion
- Additional shipping cost: $200 USD per order
Customers choosing air shipping are responsible for the additional transportation fee.
5. Important Notes
- Delivery time varies depending on destination country and customs clearance speed
- Shipping updates may be delayed during customs inspection
- Actual delivery time may differ from estimated time due to local logistics conditions
- HAREM is a direct factory manufacturer and offers products at factory pricing, therefore customs duties or import taxes are not included in air shipping costs
Customers are responsible for any applicable local import taxes or customs fees required by their country.
6. Customs & Import Clearance
All international shipments are subject to customs inspection.
Delivery progress will only be updated once the parcel has passed customs clearance in the destination country.
Customers are advised to allow additional time during customs processing periods.
7. Contact Support
For any shipping or delivery-related inquiries, please contact:
Our support team will respond as soon as possible.